FAQ

Battery warranty
The Battery warranty depends on the concept the machine has been bought in. Below, is listed which warranties is for which concepts. T1A Concepts: ...
Fri, 4 Oct, 2019 at 3:25 PM
What is the status for my RMA?
When creating an RMA on our portal, you receive a reply from our service team. in that reply, a link follow with the reply. example below: Marked with red...
Fri, 4 Oct, 2019 at 3:26 PM
I have a question, who do i contact?
If you have any question, regarding orders, or products, please contact our order team on: Order@tier1asset.com If you have any question, regarding RMA...
Fri, 4 Oct, 2019 at 3:28 PM
T440s with battery issue.
With the Lenovo T440s, there is a known battery issue. The issue can in 8/10 cases be resolved with the solution below. 1. Turn off the machine. 2. U...
Fri, 4 Oct, 2019 at 3:29 PM
What is the procedure when i receive a credit note?
A credit note is issued, with the amount equivalent to the product price, at the given time. There are two scenarios, they will be explained here below. ...
Sun, 20 Oct, 2019 at 12:41 PM
How do i activate windows?
Windows license Activation On your computer is pre-installed Microsoft Windows license, which needs activation. the license can come in 2 different ways...
Tue, 7 Feb, 2023 at 3:20 PM
Product line - BARGA1N
Wed, 13 Nov, 2019 at 5:25 PM
Product line - BARGA1N +
Wed, 13 Nov, 2019 at 5:27 PM
Product line - T1A
Wed, 13 Nov, 2019 at 5:28 PM
If your still not up and running, please click on this guide.
Mon, 30 Dec, 2019 at 9:12 AM