Method 1: Enter safe mode while logged in

Press the Windows logo button and the “i” key at the same time. This will open the “Settings” menu. From here, you can access the Start menu, where you’ll find the safe mode through the following method:

  • Click “Update & security”, followed by “Recovery.

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  • Look for “Advanced startup” on the right. Under this area, select “Restart now.

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  • Upon restart, your computer will show a screen that says, “Choose an option”. Select “Troubleshoot” and then “Advanced options”. Then, click on “Startup Settings” and “Restart.
  • Once your computer restarts for the second time, you will be presented with more options on your screen. Select “4” or hit “F4” on your keyboard. This will start safe mode. To start in safe mode with networking, select “5” or hit “F5.

 

Method 2: Enter safe mode from the sign-in screen

  • Restart your computer. Once you’re presented with the sign-in screen, hold down the “Shift” key and click on the “Power” icon (often on the bottom right of the screen). Finally, select “Restart
  • When the restart completes, you should see the phrase “Choose an option”.Click on Troubleshoot > Advanced options > Startup Settings > Restart
  • Upon the second restart, you can now select from your options. “4” or “F4” will get you to regular safe mode, while “5” or “F5” will get you safe mode with networking

Once your computer starts up, you will know it’s properly in safe mode when you see the words “safe mode” displayed on the corners or top/bottom of the screen